Return & Refund Policy
Straightforward information about returning products purchased from InstinctoTech.
Return eligibility
Most unopened items in their original condition may be returned within 30 days of delivery. Certain items — such as opened software, headsets used against the ear, or products damaged after delivery — may not be eligible.
How to start a return
Contact our support team at support@instinctotech.com with your order number and the reason for the return. We'll respond with instructions.
Refunds
Refunds are issued to the original payment method after we receive and inspect the returned item. Processing times vary by payment provider.
Damaged or incorrect items
If your order arrives damaged or is not what you ordered, contact support within a reasonable timeframe so we can make it right.